RYC Software
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Bitrix24

Bitrix24 development and automation

We add what your portal lacks out of the box: process automation, placements, robots and connections to other systems. Cloud and on-premise.

What we do

What we build for Bitrix24

  • Marketplace apps

    From idea to publication: OAuth, installation, updates and moderation on your account.

  • Local apps

    A solution for a single portal, when the client’s task is of no use to anyone else.

  • Widgets and placements

    Tabs and buttons in CRM cards, tasks and chats, with data from your systems.

  • Robots and BP actions

    Custom robots for automation rules and actions for business processes.

  • REST integrations

    Links with websites, telephony, marketplaces, payment services and delivery services.

  • Chatbots and open channels

    Bots for internal chats and open channels: replies, routing, lead creation.

Typical tasks

What people come to us with

Examples of tasks we take on.

  1. A tab in the deal card with the order history from an online store
  2. A robot that creates a document from a template and sends it to the client in a messenger
  3. Syncing leads from the website and marketplaces with duplicate protection
  4. An open channel chatbot that collects a request and passes it to a manager
  5. Turning a client’s webhook-based integration into a full app with OAuth
  6. Publishing a ready in-house solution on the Marketplace

Case studies

What we have built

Real applications built for our clients. The screenshots show demo data, and client names stay confidential.

Furniture manufacturing

Sales team ranking and workload

The service pulls deals, stage history, calls and activities from Bitrix24 and calculates each manager’s ranking, workload in hours and bonus. Managers see what they have earned so far and what they need for the next tier.

  • Stage history
  • Telephony
  • REST limits
  • .NET
  • Vue 3

Manufacturing and wholesale

Mobile app for field sales agents

An Android app shows the agent the day’s visits. On site they classify the client, take photos and record the outcome, and the deal moves to the right stage of a dedicated Bitrix24 pipeline on its own.

  • Android
  • Deal pipeline
  • Custom fields
  • Photos and GPS

Food-service equipment

Pilot projects right inside the deal card

A technician enters daily on-site measurements from a phone, and the manager sees the whole pilot in a deal tab: the measurement table, photos and a chart with the threshold.

  • Deal tab
  • Smart processes
  • CRM files
  • PWA

Accounting outsourcing

Internal audits of client accounts

An app inside the portal runs bookkeeping audits for every client: checklists from templates, auditors, deadlines, statuses and notifications. The data is stored in Bitrix24 universal lists.

  • In-portal app
  • Universal lists
  • Notifications
  • Vue 3

Legal and accounting services

Task analytics by employee and client

A dashboard collects the portal’s tasks for the month and shows overdue items, upcoming deadlines, each employee’s workload and the volume of work for each client company.

  • Tasks
  • Batch requests
  • Dashboard
  • Vue 3

Renovation and finishing

Estimates and work assignment in the deal

A deal tab where the estimator adds works from the catalogue with area calculation and assigns them to crew members, while the manager sees a register of works across all deals.

  • Deal tab
  • Products and catalogue
  • Smart processes
  • Vuetify

Questions

Questions about Bitrix24 development

Do you work with both cloud and on-premise Bitrix24?

Both. For the cloud we build apps on the REST API; for on-premise we also write PHP modules when REST cannot solve the task.

Who publishes the app on the Marketplace?

We decide together: under your name through your partner account, or under ours. We prepare the build, the listing and the description, and go through moderation.

How do you handle REST API limits?

We combine requests into batches, add queues and retries with a pause, and run bulk operations on the server rather than in the browser.

Can you extend an app someone else wrote?

Yes. We start with a code and security audit, then estimate the changes or suggest rewriting the problem areas.

Where are tokens and app data stored?

OAuth tokens live only on the server, encrypted. Wherever possible, the client’s data stays in their own portal.

Have a Bitrix24 task?

Send a description — we will return a timeline and scope estimate in 1–2 business days.

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